New Contributor
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6 Messages
tucson internet works 20 min per day.
so far 5 diff ppl i know in town all experience the same probs, you blame it on "firmware" but we all know this is bs, you have a routing issue or are oversaturated at my local node, you dont want to pay an american ccie to fix it, you keep outsourcing and it just gets worse, good luck i cant get past the 2nd hop 60% of the time, sux not to have anyone to fix that 36 page router configuration. we pay so you can hire your ctos children to play engineer. i have internet approx 20 min per day, and cannot do my job, 2 weeks and nothing but issues, yes you can ping my router bc its a layer 3 issue, is there any coincidence this happens every time this year and were flooded with cars from another country, selling us americans service out for the $$ of foriegn nationals??
i cant even upload screenshots of the speedtest it is so bad, its only 96kb
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Allan
Moderator
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2.3K Messages
Hello. I recommend sending an email with your full name, address, and a brief description of the issue to cox.help@cox.com
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
Can you show your data? What model modem/router? What firmware? What are you signal levels? Tracert/pingplotter?
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