Spam is getting worse. I am getting between 15-20 spam emails a day. I have check the spam filter and the spam still gets through. I am preparing to close my cox account. It is an an extreme nuisance.

‎Spam | Cox Community

SickofSpamOB

New Contributor II

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7 Messages

Hammered by at least 30+ in the last 2 hours. COX FIX THIS OR IM DONE. HAVE REPORTED THIS DOZENS OF TIMES.

coxidiot

New Contributor II

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12 Messages

I've been having the same problem for 3-4 mos. Started out with about 2-3 a day, but now it's 24-30 every day. Now here is the real kicker. I found out that since I am the Primary User ID (my email address), I can't simply change my email address but instead I have to close out the account, and that means my wife's email address as well, and she is not receiving any spam, and create a whole new account for both of us. REALLY.

LisaH

Moderator

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1.1K Messages

Hi Zoey851 and Coxidiot. I apologize that both of you are having issues with spam. Please mark each message as spam in order for the spam filters to update this information in the filters. Also, you can create spam filters to filter this as well. Thanks, Lisa - Cox Support Forums Moderator

coxidiot

New Contributor II

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12 Messages

Lisa, THanks for thr quick reply.

You said >>Please mark each message as spam in order for the spam filters to update this information in the filters. Also, you can create spam filters to filter this as well. << The first thing I do is forward each spam msg.as an attachment to spamreport@cox.net. I've been doing this for 4 mos. now and I really think it is a waste of time, I've actually seen an increase in spam msgs. I then mark each msg. as spam and it moves to the spam folder.

Now, you said I "can also create spam filters to filter this as well". I have no idea what you're talking about, could you please walk me thru it ?

Thanks,

coxidiot

LisaH

Moderator

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1.1K Messages

Once you are in webmail, select the gear in the top right corner, select settings, go to the left-hand side under Basic settings, select Inbox, then select filter rules, then select add new rule and follow the prompts from there. You can add as many rules or conditions within the rules as you need. Thanks, Lisa, Cox Support Forums Moderator

coxidiot

New Contributor II

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12 Messages

Lisa,

I have no idea what a "filter rule" is. How do I fill out the boxes under new rule and create new rule ?

Becky

+2 more

Moderator

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4.3K Messages

Hi Coxidiot, say you want to create a filter to block the endless stream of spam emails related to back pain and joint pain. Within Webmail, click on the Setting icon, choose Settings, click on Inbox from the left-hand menu, and then click on Filter Rules. Click the blue "add new rule" button. Think of a name for your rule and type it in the "Rule name" box. For this example, I named the rule "Pain." Click on "Add condition." The condition defines the what the rule is filtering. I chose "subject" and typed in the word "pain." I want any email with the word "pain" in the subject line to be automatically moved from the Inbox to the Spam folder. Click "Add action." The action is what you want the filter rule to do with emails that meet these conditions. I chose "File into" and selected the Spam folder. Then click OK. You can add more than one condition, if you like; just be sure to change the dropdown option "Apply rule if all conditions are met" to "Apply rule if any condition is met." Try creating your own rule. Once you've chosen your conditions and actions, click the blue Save button at the bottom of the "create new rule" page. Let us know if you have any questions or issues! -Becky, Cox Support Forums Moderator

stinkfoot63

+4 more

Contributor II

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421 Messages

"A filter" isn't likely going to do it.

zoey851

New Contributor

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3 Messages

Have done as suggested to no avail before contacting you. Just this morning I have already received 10 spam messages. Spam is getting worse.

JP_Sports

Contributor

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89 Messages

It seems the more filters I create, the more spam I get. Now many of the spam filters are USELESS. I put in a spam filter to direct anything with “CBD Oil” in the from, address, or body, and it still goes to my Inbox because they changed the font style of the title. I now get AT LEAST 50 spam/phishing emails a day, and it has gotten WORSE in the last few days. If I get another phony Amazon/CVS/Costco email that tells me to click on a gift or an EASTER egg (like I’m going to fall for something like that in OCTOBER) for a reward, I am going to just shut down my email account. It is ANNOYING and RIDICULOUS. Something HAS to be done about this excess spam.

stinkfoot63

+4 more

Contributor II

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421 Messages

I get the same garbage with that cutesy upPer aNd LowEr case mix- obviously to sidestep filters they know people are setting and a tell they know their trash isn't wanted. How is it that Cox cannot (or perhaps WILL not) somehow identify email servers sending it and block them. The tactic makes this harassment.

duhmel123

New Contributor III

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32 Messages

I have a gmail and a hotmail account and seldom do I get a SPAM email. This is not rocket science - the other email providers don't have the problem. Why COX - maybe they are getting kickbacks from the SPAM community!!

Ken-o

New Contributor

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2 Messages

I agree..terrible spam

stinkfoot63

+4 more

Contributor II

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421 Messages

Gotta give credit where credit is due... gotten a TON less spam over the past couple days. It hasn't been completely eliminated but the barrage seems to have ceased.

coxidiot

New Contributor II

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12 Messages

Same here. Don't know if Cox did something or if it's because I started creating filters. Something is working though.

JP_Sports

Contributor

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89 Messages

It has got much better the last 2 days. I think I’ve maybe sent 1 or 2 spam/phishing email reports in the last couple of days instead of 30-40. Gotta give credit where credit is due. Kudos, Cox!

coxidiot

New Contributor II

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12 Messages

Yes it has, much better. Hope it continues. I don't think it could be just my filters. Maybe Cox did something or the spamers are on vacation. Only 2 spam all day yesterday vs 20-30 in the past. Hope this is a good omen.

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