Spam doesn't stay in spam folder

Question

When I mark an e-mail as spam and send it to the spam folder, it almost always immediately pops up again in my in box. After 2 or 3 attempts, it is finally gone from my in box. Can you explain? I'm nowhere near my e-mail capacity.

CarolLM · Answer

Hi there, thanks for reaching out to our Social Media Team.  The problem you've noted is a known issue that we're currently working on, the process you went through is the current workaround at this time.   -Thanks, Carol

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Spam doesn't stay in spam folder

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