See data usage by device?

Your site says it does.  We have been going over limit for our plan for the past few months, but nothing has changed as far as devices.  I want to know why!

Hi lbcounslr, 

 Yes, our Site says that the number of devices will affect your Data but it does not say there is a way to see which devices has the most usage. Here is the link for more information on Data Usage, https://www.cox.com/residential/internet/learn/data-usage.html . If you feel nothing has changed, the best option would be to change your password and slowly add your devices back. 

Your site actually says exactly that:

If you're using Panoramic Wifi, you can use the Panoramic Wifi app to see which devices are using the most data in your household.

zekemarley23 

The data usage meter does not break down usage by device, but the Panoramic Wifi app can display Network Activity. This section provides visual representations of activity on your network, and the ability to view individual device's network activity over a 24-hour period and past 30 day-average. Depending on the version of your device and app you may need to check the Overview or Connect tab for Network details, or select your devices to view network activity.  For more information about the differences between network activity and data usage, see Understanding Data Usage. Note: The app begins tracking network activity after you have signed into the app for the first time. Check out https://www.youtube.com/watch?t=61&v=spj-I-8_3UQ&feature=youtu.be to get to know the Panoramic Wifi App from Cox.

Can you please provide instructions on how to do this?

 the ability to view individual device's network activity over a 24-hour period and past 30 day-average.

Hi Zekemarley23, since the original comments in this thread are 2 years old, and the Cox Panoramic Wifi App has changed multiple times since then, I'd like to ask you to create a new thread. I'm going to lock this thread so we don't continue to post here. It will only create a great deal of confusion. I'm sure we have Community members who will be able to assist you.