New Contributor
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1 Message
Scam or no?
I received a door hanger that said someone tried to stop by my apartment to pick up equipment because I recently disconnected from Cox (I have not disconnected from Cox and still use my router). It said, "To avoid late equipment return fees, please schedule a time for pick up." is this a scam? Has anyone else gotten anything similar?
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
Just sounds like they got the apartment number wrong.
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Accepted Solution
LatitiaS
Moderator
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478 Messages
Hi sademoore,
I think I would be equally attentive. Although I too am certain it was a mistake, but please feel free to reach out to us anytime via email at Cox.help@cox.com and we would be happy to review your account at any time.
Cox Support Forum Moderator
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