Ryobi_GDO_Troub's profile

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Ryobi Garage Door opener

my panoramic wifi sees my Ryobi Garage Door opener, connects then dis connects, any suggestions?

Esteemed Contributor III

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3.5K Messages

Do you have the 2.4Ghz and 5Ghz band on separate names(SSID)? This is called band steering and can cause problems with some devices. Also, do you have any spaces in your SSID? Last, how is the signal strength in your garage?

Honored Contributor III

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Don't garage door openers frequency hop for security?

Esteemed Contributor III

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I think you are talking about the sensor to open the garage door, not the Wi-Fi connection between the device and router.

Honored Contributor III

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Correct.  Why else would you connect a garage door opener to a router?  You'd either open/close it via the transmitter included with the opener or an app on a phone.  Unless it also has cameras, there isn't much to check on a garage door opener.

Esteemed Contributor III

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or an app on a phone.

I think that is what OP is trying to set up but they can't get their garage door opener to connect to the internet(Wi-Fi) for the app to function.

Honored Contributor III

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5.7K Messages

It connects but doesn't stay connected.  As far as the frequency hopping, disregard, I suspect its NIC is probably sending an internal open/close command.

Esteemed Contributor III

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One way to test that theory is to try another device(phone?) in the same spot as the opener(with it turned off) and see if the problem occurs. If not, then it has to be something specific with the opener. I am guessing it's just weak signal.

Honored Contributor

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2.1K Messages

how far away from the garage is your pano modem. How many walls does it have to go through, and is the last one a brick wall from the garage?

Contributor III

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136 Messages

In additions to the suggestions below, would actually go out to the garage and check the signal strength with WiFi Analyzer or similar. I added a separate router in the garage (ethernet backhaul) due to the signal loss issues.

Contributor III

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198 Messages

I have an older Chamberlain setup that has a similar integration setup.  Basically using the older setup you get a garage door remote that has an Ethernet port instead of a button to push.  Plug it into the nearest Ethernet port within remote range of the garage door, setup the app, and it just works.  I believe most newer openers have a wifi module built into the opener itself.

Strangely enough I found myself having to troubleshoot a problem with my setup and guess what feature doesn't come with a $1600 Unifi switch?  10Base-T backwards compatibility.

Honored Contributor

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I am sorry, but I find that to be funny. It doesn't have 10baseT backwards compatibility? I thought that 100BaseTX required that backwards compatibility as a part of it's implementation?

Esteemed Contributor III

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I am curious what model switch it is. Not that I am going to be buying a 1600$ switch any time soon. Heh.

Contributor III

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198 Messages

Since you all asked:  https://dl.ui.com/ds/usw-enterprise-48-poe_ds.pdf

Given my experience from the Unifi management console, I suspect they dropped 10Base-T on all their switching equipment.  Documentation states 100Base-T/1G/2.5G/10G supported.

Esteemed Contributor III

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Interesting. I think you mentioned your switch before so sorry for asking you to repeat.

Can you use a dumb switch in-between the device and your switch to negotiate the connection? How did you solve the problem?

Contributor III

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198 Messages

Yep, I suspected this might be the problem.  The device being only 10Mbps was known to me and the problem started when the new switch got swapped in.  I found one of my older GS series Netgear switches to put in the middle and I was able to get it to link.  GS must stand for good switch, who knows.

The firewall has 8 unused Ethernet ports that support 10/100/1000 so that was the solution but even that wasn't plug'n play.  The Chamberlain support literature says many routers are not compatible with their bridge due to the way they're internally wired.  Ultimately I had to think back to some of my prior networking kung fu and decided to make a crossover cable which made it compatible with my firewall.

Esteemed Contributor III

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3.5K Messages

ryobi gdo trouble Any update on your issue?

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