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New Contributor
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I recently changed my WiFi password on the cox mobile app, and of course needed to reconnect the aforementioned device to the network. After doing so it continuously fails to connect. I have restarted my streaming device numerous times, I have also restarted my modem a number of times, I’ve even factory reset my Roku device to no avail. I continue to get the same 14.30 error when clicking on my network. I’ve double checked passwords and even made new passwords. I’m not sure what is going on. I know my streaming device works because it will connect to my phones hot spot with zero issues and it does register my network saying the signal strength is good. So it must be an issue with the WiFi seeings that all my other devices work no problem please help.
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WiderMouthOpen
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Esteemed Contributor III
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Why did you need to change your password? Does it work if you change it back?
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GregP1
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Moderator
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Hi Rubi,
Have you tried forcing the Roku device to forget the old wifi password? I found a forum post on Roku's website on how to do this https://community.roku.com/t5/Wi-Fi-connectivity/how-to-froget-a-Wi-Fi-network/td-p/852265 Please let me know if this helps
Greg
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