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New Contributor II
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Problem with login
What is this screen that says "Cox Production" that has appeared when I try to log in on my Fire HD 10? There is no information and no way around it. It won't accept my user name and password.
DavidA2
Former Moderator
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Typically, the Cox pop up will appear so you can connect to our network. Did you get a specific error message after entering the user name and password?
David
Cox Support Forum Moderator
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Parakeet49
New Contributor II
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It says the user name or password is not correct, even though it is. There are no options at all for fixing it, no tabs or anything.
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Bruce
+4 more
Honored Contributor III
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What app on the Fire HD 10 are you trying to login?
Have you previously and successfully logged into this app on the Fire HD 10?
"Cox Production" reads like a Products Team. As far as I'd presume, Cox wouldn't produce anything other than Help, Internet ads and YouTube videos. Perhaps something is trying to launch but your Fire is blocking it.
Yeah...we'd need a screenshot of the screen.
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Parakeet49
New Contributor II
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Cox Webmail Login. It was working fine until about a week ago and then it just quit. I can use it on my iMac and oddly enough on my Fire 7hd.
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