New Contributor
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3 Messages
PL% spikes
For a bit everytime I play online games there is a bit of a pattern, there will be packet loss spikes for 1-2 sec ranging from 30-200. This will happen every couple minutes and then after a bit my download speed will go all the way down to 10mbps but my upload will stay at 50, (I have 500mb plan). So after that happens and the download speed is down I change my wifi channel and the speeds go back up, and the process repeats over and over again. Would appreciate any help.
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DannyS
Moderator
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604 Messages
jgreenlee03, many factors can disrupt a WiFi signal. When gaming, using a wired connection is always recommended. If available, we recommend trying that first to see if there is something more than just what could be affecting you by other devices in the home. We would be happy to test the connection anytime and can be reached by email at cox.help@cox.com for assistance.
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