Ping plotter results show bad cox hops. *question*

So what you're saying is that congestion during peak hours, can hinder my speeds during non peak, overnight hours?

Could you help us understand why congestion around say 2pm would still be affecting internet performance nearly 12 hours later, at a time when usage should be relatively low?  Even if this is the case, it doesn't mean the poor internet performance is justifiable and leads us to question why Cox's network takes half a day to recover from periods of peak usage.  I'm BEYOND tired of watching Cox dance around the fact that their HFC network approach, and the fiber-to-coax nodes it relies upon, are ancient.  Until they get serious about bringing FTTH to all customers (including Rhode Island), their internet service will be sub-par by modern standards.  Not one person I know that uses the 'red check mark' competition as their provider has ever complained about issues with their internet performance.