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Payment increase
hello, i’ve been charged an additional $50+ my original $80. I believe it was because I made a late payment due to my debit card being lost and me replacing it with another debit card and me not knowing that I had the other one still as a default payment method. Was wondering if there was a late fee or something of that sort and was wondering if could get resolved by any chance?
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JulianN
Moderator
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Hello. I understand how return payment fees can be concerning, and upsetting. We'd be happy to assist with this matter. Please email us at Cox.Help@cox.com with your full name, complete street address, Cox pin, the details of your concern and a link to this post. We look forward to receiving your email so that we may assist you.
-Julian
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