SMiranda's profile

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password reset emails do not come through COX email

I am trying to reset my Republic Waste Service password, the verification email to reset  won't come through to my Cox email.  This has happened on multiple websites. Another example is DisneyPlus. I had to create a new email on GMAIL to  receive their email password reset.

www.republicservices.com/customer-support/contact-us

Thank you

Sharon

Honored Contributor III

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5.7K Messages

Cox contracts our email service to a third party.  You'll need to call Cox to open a ticket so they can contact the contractor.

I don't know what would be within an account-reset email to flag as spam...if this is the case...but it's odd it occurs from multiple websites.

Contributor III

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Disney plus emails go to my cox email just.  check your email address you used maybe you mistyped them