Skip to main content
Dusty_Gordon's profile

Dusty_Gordon

New Contributor

 • 

4 Messages

Closed

Panoramic Router Port forwarding

I have the Cox Panoramic router CGM4140COM.  I switch plugged into ETH1, and a device plugged into ETH2.  The device in ETH2 has a static IP address, and I can access it from the LAN.  I can see it as a "Connected Device" in both the router, and wifi.cox.com OK so all that is good.

I am having an issue when I go into port forwarding this device is not showing up in the drop down.  I need to setup 2 ports.  I have searched the forum, and not seeing an answer to this issue.  I can call COX, but am I understand correctly that they want to charge to support THEIR router, and something that is obviously THEIR issue?

Thanks

Discussions

 • 

Updated 

5.1K

3

0

0

A

Allan

Moderator

 • 

2.4K Messages

@Dusty Gordon, Is the app seeing the other device when you attempt to port forward? -Allan, Cox Support Forums Moderator.

0

0

D

Dusty_Gordon

New Contributor

 • 

4 Messages

@Allan, Yes I can see other devices on the list in both the App, and the webpage, and I can see some getting added and dropping off the list as they go online\offline

2

0

B
BenS1

Former Moderator

 • 

697 Messages

@Dusty

Have you tried going into the Admin tool and see if you can access it that way? Once you log in, click Advanced and then Port Forwarding.
www.cox.com/.../setting-up-wifi-with-the-panoramic-wifi-gateway.html


Ben S.
Cox Support Forums Moderato

Like

Reply

0

D
Dusty_Gordon

New Contributor

 • 

4 Messages

@Ben,

Yes when I go there web interface I see this on the port forwarding screen:

"Managing your home network settings is now easier than ever.
Visit wifi.cox.com to set up port forwards, among many other features and settings."

Like

Reply

0

D

Danielle_B_

New Contributor II

 • 

10 Messages

[deleted]

1

0

D
Dusty_Gordon

New Contributor

 • 

4 Messages

You would think they would want you to use their Modem\Router to make more money.  I guess I will look at buying my own again.  Their internet is the best in my area otherwise I would look into someone else.

Like

Reply

0