Packet loss and internet drops.

Question

Starting a week ago constant dip of ping and packet loss; also the occasional internet connection drop. I've restarted router several times and no luck.

King2006 · Answer

I've been having the same problem cox is sending someone here on monday to try to remedy the problem.

LisaH · Answer

Hi Sen94. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us via email using cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator

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Packet loss and internet drops.

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