Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
8 Messages
Closed
Hi,
Recently I experienced a heavy package loss when in-game. This issue has been over one month. I has the Gigablast plan and always have a wired Ethernet with my PC. I dont know if there is any issue between League of Legends server and Cox. Can anyone help? I will attach the Tracert to league of legends here.
Tracing route to 192.64.170.1 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 7 ms 15 ms 10.8.0.1
3 8 ms 7 ms 8 ms 100.120.105.126
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
Discussions
•
Updated
2K
3
0
0
Worst Service Ever!
Discussions
1
0
I have no service
Discussions
1
0
Spectrum is horrible
Discussions
3
0
ipv6/dhcpv6
Discussions
1
0
Disabling CoxWifi
Discussions
3
Variety pack
Discussions
1
0
They don’t care
Discussions
1
0
Worst Service Ever!
Discussions
1
0
SSID & Password
Discussions
1
0
Disney plus won’t play shows
Discussions
1
0
JCCC
New Contributor
•
My area is Goleta, CA, 93117. Please help.
0
0
Bruce
+4 more
Honored Contributor III
•
On gigabit plans, I don't believe Cox continues the ping utility outside of their exterior routers. I forget the name of the service...I could look it up...but you should have still received a reply from Riot.
Tracert or pingpath work?
2
0
JonathanJ
Former Moderator
•
Based on the 192 IP address appears you're hardwired to a router or gateway. If router please try bypassing it and hardwire directly to the modem and run a traceroute. Also, reboot the modem after bypassing the router.
Jonathan J
Cox Moderator
3
0