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Outages
This is really getting out of hand. For the whole month of April I had outages at least two or three times a week and it’s still continuing in May. My internet has been out since early this morning. They said it should be fixed by 8:49 AM this morning and then it was changed till after 12 this afternoon and then it was changed for 4:49 PM. I’m just not really happy with Cox right now.
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JulianN
Moderator
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Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. Especially when it's an ongoing issue. We value your business, and we would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
-Julian
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