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Visitor
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1 Message
No internet
Just got the router and I’m getting not internet when I plug it in
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StephanieS
Moderator
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jamesdlogan18 - Sorry to hear that! There are a few possibilities as to what may be happening. It's important that you try connecting the modem to different cable outlets in your home. You may be trying to use a cable outlet that isn't active. It's also important to make sure that your service has been activated outside your home. You can reach out to us at https://www.facebook.com/Spectrum/ or http://m.me/Spectrum, we can help.
-Steff
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