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New Contributor II
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New item on bill
What is the new item ($10) on the bill called "Cox Complete Care" which is listed as "Premium Support"? This is not anything I recall ordering or being offered. Is there any way to get rid of it?
Andrew_Wees
+4 more
Contributor III
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you need to call it sounds like somebody added it to your account
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bearone2
Contributor III
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agreed, it was probably offered when you talked/chatted with cs....it happened to me a while back & 1 call was all that was needed to remove it.
it was an easy explanation, customer care doesn't work with win7.
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