New Contributor
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1 Message
New Enhanced Webmail
I can't believe that Cox creates a new Enhanced Webmail, but doesn't create a way for people to move folders and emails from the Classic Webmail to the new Enhanced Webmail. This is poor planning (even better, no planning) on the part of Cox. This is one way to discourage old customers form not using the new tool. Congratulations Cox, once again you've outdone yourself.
cb17865
New Contributor
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1 Message
7 years ago
I am ready to change away from Cox. Sometimes I can get my email and sometimes I can't. I did not want an appsuite but guess they don't care about customer service. I was told by tech they were working on the problem for a few weeks but this started months ago when they switched to new servers in the east and have never been a Cox customer in the east. I think they should do something as I have a daughter in hospital in another state and cannot get email updates.
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lhohlw
New Contributor
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2 Messages
7 years ago
COX's new webmail **. I'm also ready to leave them. I have never had such a difficult time trying to retrieve my email. It's ridiculous!
YES! CONGRATULATIONS ONCE AGAIN AT SUCKING AT YOUR SERVICES!
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lhohlw
New Contributor
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2 Messages
7 years ago
COX's webmail **! i can't not believe that they make it so difficult for you to retrieve your email. I'm ready to move away from cox as well. I'm so fustrated with their ridiculous website. If you're so sophisicated with technology, why dont you spend some time improving your crappy email service! And, customer service btw, is a joke. they know nothing! i'd get more help and knowledge out of monkey
YES, COX, YOU ONCE AGAIN OUTDID YOURSELF AS USUAL!
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ColleenD
Moderator
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1.7K Messages
7 years ago
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AZGunrunner
New Contributor
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3 Messages
7 years ago
I couldnt agree more. The NEW webmail is a total piece of junk.. IF you can actually log on, the interface is slow. Moving emails to folders fails. *** shame since it's the ONLY mail client they support and it doesn't even work and ZERO support for it.
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GWz
New Contributor
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1 Message
7 years ago
Is this an every occurrence thing about seeing the COX Production user login screen (momentarily) when looging in via myemail.cox.net? I find it very goofy...
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