Multiple outages in the past week - Hampton Roads, VA

I've been getting outages at least once and even twice a day in some cases. Usually when I check for outages on Cox's site using my phone, they've already got a notice up, but they're taking hours to resolve each time. This latest outage is apparently because of "increased internet usage" and their estimated time to fix it is 3:30 AM...four days from now.

Are any infrastructure changes coming to resolve this? I need my internet connection for work and this is getting ridiculous. I've almost burned out my data allotment by tethering my phone for the past few days for hours at a time.