Las Vegas Internet is STILL down???

No kidding, im right by there.  I'm gonna check it out. Will keep u posted.

Btw, this site was down an hour ago. But is back up now...

If power lines are being worked on, it could be several issues. 

1. if Cox has to repair their cable wire, and it's on a pole where the electricity is being worked on, they are not allowed to do anything until the power company is finished,
2. ALSO - if the power is out to their equipment due to the power company working on simething, that could be the cause as well. 

Ok, thanks for that info.  That makes sense because all the trucks on Jones were NV Energy.

Btw, my power blinked off for a second, when this whole thing started.  Have not lost power since, just internet.  

Im curious if a transformer blew and took out the cox lines?  Seems like a long time to change a trans tho...🤷‍♂️

Coming up on a week for me with no end in sight.  No info, no response, no eta, no excuses.  Im shopping for another service.  

I get that things break down, but being 100% blown off is infuriating.

Hopefully you are correct about their employees taking a long holiday weekend, but im not holding my breath.  Large companies can do whatever they want & dont need to make it right.

Jonsservice I know this has been frustrating. We don't want your service to be out any more than you do. I saw earlier in the thread the pole damage being worked on by NV Energy was mentioned. It's likely our lines are on those poles, which will need to be repaired before NV Energy will clear the area for other work. If our lines are fiber, the repairs may be more complicated than just hanging a wire. I apologize that more information isn't available. We often don't have detail, as there are many moving parts involved in the restoration efforts. 

Every single person I've talked to in 5 straight days of no service at all say the EXACT SAME BS LINE. "We know this has been frustrating" That same line over and over and over and over. Maybe if your workers didn't call out for the holiday weekend and you had FULL CREWS you wouldn't have thousands of "Frustrated" customers. I saw two Cox trucks with 2 guys, THAT'S A FULL CREW ? Those guys wanted the holiday weekend off, that's why this is taking so long, we didn't have a hurricane or a tornado come through here why don't you just fess up and be honest about it

Like I noted in a previous message, of Cox's cables are on the pole that is being worked on by the power company, Cox is NOT ALLOWED to do anything, until the power company is completed. 

It's taking 6 days to put a couple of poles back up on Jones Boulevard? Or does it make more sense that a lot of these workers called out sick over the holiday weekend so they can drink beer and eat hamburgers and hardly anybody at all was working for the last 6 days and now today being Monday now everybody's back to work. Which one sounds more like common sense to you? I myself live off of Harmon and Jones and saw that the whole street was blocked off pulled over and watched them drink coffee and talk to each other and nobody was doing anything

Hi, there. I'm so sorry for the outage and lack of information. Although outages are fluid and the information does change, please email the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We would be glad to pass along whatever information we have to you. 

The crews, like most people wanted the long holiday weekend off, they DIDN'T CARE about people like me and you and I'm sure others that make their living from the internet, they just wanted to drink beer and eat hot dogs off of a barbecue grill this weekend, and could care less about us with all their generic answers that they give us, I guess they swear that their customers are stupid. I'm out already $500 if not more and all I see is two guys drinking coffee blocking off the street, not working, drinking coffee