Skip to main content
1stClassTravel's profile

1stClassTravel

New Contributor

 • 

1 Message

Closed

Internet Speed

I am on the Preferred 100 plan and should be getting close to 100 mbsp but my speed tests are only in the upper 40's. That's less than half. Any ideas?

Discussions

 • 

Updated 

1.4K

2

0

0

Rob_H_

Contributor II

 • 

93 Messages

Is that using a wired connection or a wireless connection?  Perhaps, you could share more about your network topology and equipment being used.

0

Becky

Moderator

 • 

4.3K Messages

Hi 1stClassTravel, when running the Cox Speed Test, are you using a device physically connected to your modem with an ethernet cord? Or is your modem connected to a router? Please bypass your router and connect a device directly to the modem. Use a paper clip or toothpick to press the Reboot/Reset button on the back of the modem. After the modem resets, run the Cox Speed Test again and let us know your results. -Becky, Cox Support Forums Moderator

0

0

Related Content

  • Closed

    1

    0

  • Closed

    1

    0

  • Closed

    1

    0

  • Accepted Solution

    Closed

    3

    0

  • Closed

    1

    0

Recent Discussions

View More

Loading...