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New Contributor
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As the post states my internet has been dropping constantly and consistenly everyday mostly in the afternoons and early evenings. This has been happening probably the entire time I have been a customer which has been since Sept. Technicians have been out numerous times and dont have an answer. The problem has been consistent through 3 different modems and 2 different routers. here is my setup, the frequencies I captured in this photo were from the tail end of an incident.
Any help would be greatly appreciated,
Thank you
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JonathanJ
Former Moderator
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Please email your full address and the primary account holder name to cox.help@cox.com so we can take a closer look.
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Internet_dropp1
New Contributor
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I sent the information to cox.help@cox.com
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