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Intermittent Internet Connection for Several Weeks
Internet connection is dropping out about every 5 to 10 mins, it out for about 30 seconds to several minutes, and the will reconnect for another 5 to 10 minutes or so. Seems to happen any time of day or night and resetting my equipment makes no change. I have checked all of my physical connections and I am not using any splitters on my line. I have copied my logs from my modem when this happens in hopes it can shine a little light on what is happening when my connection goes south. I'm not sure how to make sense of this information but it generates a lot of warnings and notices when my connection is bad
| 14:01:58 Mon Aug 7 2023 |
Warning (5) | Dynamic Range Window violation | |||
| 14:01:58 Mon Aug 7 2023 |
Warning (5) | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:01:58 Mon Aug 7 2023 |
Warning (5) | Dynamic Range Window violation | |||
| 14:02:09 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:02:58 Mon Aug 7 2023 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:02:58 Mon Aug 7 2023 |
Warning (5) | Dynamic Range Window violation | |||
| 14:03:13 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:03:18 Mon Aug 7 2023 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:03:22 Mon Aug 7 2023 |
Notice (6) | US profile assignment change. US Chan ID: 8; Previous Profile: 12 13; New Profile: 13.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:03:22 Mon Aug 7 2023 |
Warning (5) | DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:03:32 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:03:32 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:03:38 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:03:44 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:05:15 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:05:19 Mon Aug 7 2023 |
Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:05:46 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:08:19 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:09:06 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:17:05 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:17:31 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:18:12 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:18:16 Mon Aug 7 2023 |
Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:18:21 Mon Aug 7 2023 |
Warning (5) | RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:18:22 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:18:51 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:20:16 Mon Aug 7 2023 |
Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:20:44 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:21:07 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:24:01 Mon Aug 7 2023 |
Critical (3) | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:24:02 Mon Aug 7 2023 |
Notice (6) | CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; | |||
| 14:24:28 Mon Aug 7 2023 |
Notice (6) |
CM-STATUS message sent. Event Type Code: 24; Chan ID: 159 160; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=00:40:36:61:2f:bd;CMTS-MAC=c8:84:a1:18:8e:b4;CM-QOS=1.1;CM-VER=3.1; |
WiderMouthOpen
+6 more
Esteemed Contributor III
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Can you show your signal levels too? Mostly a issue with the downstream OFDM channel. See here for all CM status codes.
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Rstrege
New Contributor
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Wouldn't it be nice to be able to read signal strength and quality? Mine is out a lot over the past several months.
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