Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Installation of internet 1Gig question
I want to upgrade from 500 mb internet to 1gig. I have asked about the installation and if they will run wire inside the house to the seperate rooms I need to hardwire devices. I have not been able to get a straight answer.
Has anyone had the installation for the 1 gig speed that can tell me if they ran cable inside the house to different rooms?
GregP1
+2 more
Moderator
•
Hi,
When we install residential internet service we only install the coax line that leads to the modem and make sure services are working. We do not install Ethernet cables throughout a home to connect other rooms. We recommend reaching out to a local electrician who offers the installation of network cables if you wish to have ethernet lines connected throughout the home.
Greg
2
WiderMouthOpen
+6 more
Esteemed Contributor III
•
What kind of wire are you talking about? Coaxial or ethernet? If ethernet Cox doesn't do that. You will need to hire someone.
0
0