‎I switched my wifi over to a new home, I upgraded to make the install cheaper. But now I can't see my bill, this website just says it's unavailable. How do I pay this month?

JIMMYSAB

New Contributor III

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19 Messages

This happened to me recently. Call their billing instead of waiting for a bogus late fee to appear that you then have to deal with.

cox.help@cox.com is the way to go if you don’t get a resolution from the standard support methods (chat or phone).

M

MichaelJ

Moderator

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1.8K Messages

Hi Gabrielneal,

For assistance with billing issues, please please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. One thing to check for though is to make sure you are using the correct account number. When you moved your account will have changed.

Thank you,

Mike J.
Cox Support Forums Moderator

Welcome to the Cox Community

I switched my wifi over to a new home, I upgraded to make the install cheaper. But now I can't see my bill, this website just says it's unavailable. How do I pay this month?

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