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New Contributor
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I NEED SERIOUS HELP WITH MY COX SERVICE...
I so need help...I've tried so hard for 5 years to get some help but over the last 2 years it has gotten totally worse...I need to speak to someone at Cox Corp Headquaters or someone high up...this is a serious matter and it needs to be brought to their attention...I need their phone number to talk to someone there or their email....I dont want the phone number to Cox they always give out . I get no help what so ever calling that...then when I ask for the email to the Corp headquaters...they give you one thats interelationships ** that not even corp office..the dude that called me back after I emailed was very rude and he laughed at me...Im a handicapped person and disabled. I just need help with my account to solve this serious matter. please help me
Bruce
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Honored Contributor III
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Employees to fix problems don't work at corporate. The "fixers" are assigned to workcenters. Sometimes you'll get an effective rep; sometimes you'll get a dud. The ridicule, however, is unacceptable.
I don't know your discrepancy but if you've exhausted all avenues with Cox, perhaps your lawyer could help resolve it...or Consumer Protections.
www.usa.gov/state-consumer
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