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crissy7399

New Contributor

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3 Messages

Tuesday, July 7th, 2020

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I cannot log OUT of my webmail.

I have 3 email accounts, but I cannot log OUT in order to sign in to other ones.   AND, any emails I open continue to show unread.

This has been going on for over a week.  

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Updated 

5 years ago

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MichaelJ

Moderator

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1.8K Messages

5 years ago

Hi Crissy7399, are you getting any error message when you click on the logout button? Also, what internet browser are you using?

Thank you,

Mike J.
Cox Support Forums Moderator

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bearone2

Contributor III

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1.5K Messages

5 years ago

guess it's how you logout.

i just logged out of 1 webmail account, deleted the 1st login,back to login page , right click gave choice for 2nd account/password.

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crissy7399

New Contributor

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3 Messages

it literally won't let me get to the login screen.  It automatically takes me into my webmail.  
The only thing I know I could do would be erase my cache, but I'd rather not do that.   unless I could just do it for that website.  

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5 years ago

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CurtB

Honored Contributor

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2K Messages

What browser do you use?  If Chrome, try troubleshooting steps in this thread.  Please post your results.

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5 years ago

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crissy7399

New Contributor

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3 Messages

I have mozilla.   I was able to delete cookies from just their website, and so far it seems like that worked.

Thanks!

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5 years ago

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