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crissy7399

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I cannot log OUT of my webmail.

I have 3 email accounts, but I cannot log OUT in order to sign in to other ones.   AND, any emails I open continue to show unread.

This has been going on for over a week.  

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MichaelJ

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Hi Crissy7399, are you getting any error message when you click on the logout button? Also, what internet browser are you using?

Thank you,

Mike J.
Cox Support Forums Moderator

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bearone2

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guess it's how you logout.

i just logged out of 1 webmail account, deleted the 1st login,back to login page , right click gave choice for 2nd account/password.

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crissy7399

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it literally won't let me get to the login screen.  It automatically takes me into my webmail.  
The only thing I know I could do would be erase my cache, but I'd rather not do that.   unless I could just do it for that website.  

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CurtB

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What browser do you use?  If Chrome, try troubleshooting steps in this thread.  Please post your results.

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crissy7399

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I have mozilla.   I was able to delete cookies from just their website, and so far it seems like that worked.

Thanks!

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