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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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Hello, @
I, username Harahanite, attempted to post an issue with varying and slow download speed. I got a message that my post was either spam or abuse. It was not and I appealed. The appeal indicates a response will be sent to a @cox.net email. I do not have that email. My email, shown on my cox account is on domain @earthlink.net.
How will I get result of my appeal.
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JonathanJ
Former Moderator
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I apologize for the frustration you’ve been experiencing with your Cox internet and I want to help. If you can email your full name and the street address on your Cox account to cox.help@cox.com. I’ll be happy to investigate.
Jonathan J
Cox Moderator,
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