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New Contributor
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Give me a good reason for staying with Cox
We switched to Verizon a while back because it is much cheaper for the same service AND I don't need to add a land line, which we never, ever use. Then I learned about the way Verizon treats their employees, and I went back to Cox because I know for a fact that you treat your people very well.
However, every time Mother Nature sneezes, your service goes out. When it's a bit too windy, your service goes out. When there are too many people online in my area, your service slows to a crawl. Right now it's downloading agonizingly slowly, and there's no apparent reason.
So. Convince me. I can get the same service WITHOUT having to pay for a useless landline and save about fifty bucks per month. Why on earth should I stay with Cox?
Accepted Solution
JonathanJ
Former Moderator
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The modem signal levels are not up to spec please unplug the power cord for 2 minutes and check all coax ends and make sure there hand tight. Once connected back we can check the levels
again. If you're looking to remove your landline service and
lower the bill you will need to call 1-888-438-6673 Monday - Friday, 8 am - 8 pm and Saturday - Sunday, 9 am - 6 pm.
Jonathan J
Cox Moderator
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bearone2
Contributor III
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verizon provides both tv + internet, i'll have to check that out.
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Eduard_Villarea
New Contributor
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I called up Cox, yesterday to schedule my service cancelled on the 9th of March. I went home after work and found out that my services were all cut off. I had a feeling that agent I talked to would do something like this. He seemed annoyed with all my questions. Anyway, I have another house in Boulder Ranch that's set up the way my Elessar house is. I also have Cox in my office, with IP Centrix. My Boulder house Cox cable, Internet, Homelife contract will be up next month, and for sure I will be cancelling Cox by then. Customer service has been so bad. I will also switch to Centurylink or Verizon in my office.
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