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Getting a refund
I moved overseas, and now I don't have a phone. I think Cox owes me a refund of about $34. How do I get this refund? Please don't tell me to call a 1-888 number, because, as I said, I don't have a phone. The online chat service keeps telling me to call the phone number. Can I get an email address for a customer service rep, please?
LatitiaS
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Moderator
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We would be glad to assist. Please send the account details to cox.help@cox.com, and be sure to include the URL to identify the request. We look forward to working with you.
Latitia S.
Cox Support Forums Moderator
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