Fishy's profile

New Contributor

 • 

2 Messages

Closed

Email

Using Outlook 365, I can receive and send email from different accounts at any location in the country except from our personal Cox router. At this location I can receive Outlook 365 email but cannot send email. I have been in contact with your chat site which did not do anything to solve the issue. I have stopped at a COX store and they were of no help. I have unplugged and shut down everything and started over, replaced the router, the list goes on. This is clearly a COX problem.

Moderator

 • 

4.3K Messages

Hi Fishy, have you tried switching to IMAP instead of POP3? www.cox.com/.../imap-server-settings.html -Becky, Cox Support Forums Moderator

New Contributor

 • 

2 Messages

Yes, I have tried and that did not solve the problem. Looks like several other people have the same issue.