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New Contributor III
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Email service down (9/4/2018)?
Unable to log in via my Outlook or webmail. And, just to preempt it: No, it's not my password, or my username, nor my browser, nor my e-mail app. This is systemic across several devices/apps/programs. This seems to be a system issue on the Cox end.
azstoli
New Contributor
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This is a daily occurrence for me
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Oliver_O_Oliver
New Contributor
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Down here as well. And yes I know the password, POP, etc etc etc
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gtpowell
New Contributor
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WTF, I just spent an hour trying to re-create my email accounts, passwords, IMAP and STMP settings to no avail having anticipated this is a result of a Microsoft problem. Now I don't even have a clue what the original settings were. For what we pay COX, this is unacceptable......!!!!
It may be time to be done with COX permanently and head to ATT service. I don't have time for these issues.
So. California
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Rocker357
New Contributor II
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Yes not working in AZ in outlook keeps popping up for filled out login password and imap on cell phone is not working asking for login and password put in no new emails since 9:50 AM PST but webmail is getting emails.
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farmerma
New Contributor
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Not working in SoCal, can't even get emails through WebMail. Worked earleir today then just stopped. SO FRUSTRATING!
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Genthar
New Contributor III
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Update at 12:35pm PDT: Can access via webmail again, but it's even slower than usual (which is saying something.) At least I can check my mail now. Still no access via Outlook, or my phone.
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Dluling
New Contributor
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It is down in New Orleans as well. My residential account works if I log in directly at the Cox site, but does not work on my phone, tablet, or computer.
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Rocker357
New Contributor II
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I contacted COX on chat and agent said "Your email is working fine, we're currently having issues with our email server, we're trying to solve this as soon as possible. We're sorry for any trouble this has caused."
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karenfurbush
New Contributor
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Down and out in AZ. So frustrating
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patti_rose
New Contributor III
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Same Email/Outlook problem here in Mesa, AZ. Pop up menu CONTINUOUSLY is asking for passwords. Typing in the password is fruitless, b/c error messages read "can't connect to ISP's servers". Also I am getting "Can't synchronize folders, can't connect to Internet Service Provider's servers". So, it's not us, it's Cox.
HELLO COX.............CAN A MODERATOR REPLY HERE WITH AN UPDATE, PLEASE??!!!!
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Rocker357
New Contributor II
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AZ is back up outlook and cell phone both working now!
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Genthar
New Contributor III
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Seems to be back up on all devices for me now. SoCal area.
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patti_rose
New Contributor III
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Email up now in Mesa, Az for about the last 2 hours. All working fine now!
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Bobby_V
New Contributor
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Same here, I've been battling this pain in the neck pop and smpt password request for the past 2 weeks.
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