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New Contributor
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downgrade internet
Why do I need preferred when I use less than 200 GB per month? Can I downgrade to Starter or Essential?
JonathanJ
Former Moderator
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That package you have is what gives you the speed not how much data you use. Please check this link https://bit.ly/2rnDVle and if you still want to downgrade email your full address and the primary name of the account holder to cox.Help@cox.com.
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