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marvelfangirl10

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do i need a modem or router? which model & brand is best?

i want to avoid rental fees on equipment. i am thinking of buying netgear cax80. i recently upgraded my internet to ultimate 500. i guess my old modem/router is not capable of the higher internet package. any help is appreciated.

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JonathanJ

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@Marvelfangirl10

This link will provide information on all modem/routers compatible with our network www.cox.com/.../cox-certified-cable-modems.html

Jonathan J
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marvelfangirl10

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can i just use a router? or can it be a modem with a router in it? do i need to get it activated through cox? or can i just install it myself then return the panoramic modem to the cox store?

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Bruce

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i guess my old modem/router is not capable

What's the make and model of your old modem/router?  Cox does authorize the DOCSIS in the CAX80 on their network.  Do you have AX devices?  Do you subscribe to landline service?

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marvelfangirl10

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Netgear C7800 we have a magicjack that relies on internet connection

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JonathanJ

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@Marvelfangirl10

You cannot just use a router your would also need a modem or a modem/router combo. You would also need to contact us so it can be provided to your account. This link will provide the ones we support www.cox.com/.../cox-certified-cable-modems.html.


Jonathan J
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Bruce

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DOCSIS 3.1...Dual Band...32×8 channels...Gigablast-able...you own it.  Whoever said your C7800 is not capable is wrong.

I don't see a problem for MagicJack.  MagicJack only needs 5 down and 3 up (Mbps).

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