l-dawg's profile

l-dawg

New Contributor

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6 Messages

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disappearing emails

suddenly I can't receive facebook email notifications or a website that I follow on a daily basis and who knows what else. If you don't know what you don't get?? I can log into the websites directly which means extra steps multiple times daily.

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MichaelJ

Moderator

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1.8K Messages

L-dawg, are you using a third-party email client? If yes, what is the program you are using?

Thank you,

Mike J.
Cox Support Forums Moderator

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LD

l-dawg

New Contributor

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6 Messages

I hope this is not redundant. I don't see the reply I just sent. I tried a search on this but found very little. I've been with Cox 10+ years ever since they bought out my previous provider. Cox set up the email that I used. This is what I found: © 2016-2020 OX Software GmbH, UI version: 7.8.4 Rev65

Server version: 7.8.4-Rev73.

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CrystalS

Former Moderator

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440 Messages

Hi,

This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Please provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S.
Cox Support Forum Moderator

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bearone2

Contributor III

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1.5K Messages

fb/other sites changed some things, have you been in settings to to select what you what notifications you want from each?

fwiw i get fb notifications + several others, every day to cox email.

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