Gringo's profile

Gringo

New Contributor

 • 

2 Messages

Closed

Did Cox just reduce the uplink rate on their 150M service from 10M to 5M?

I signed up for 150/10Mbps service and just discovered the uplink is now 5M.  Is this a San Diego thing?

Also, anyone else have issues with packet loss?  It seems like VoIP is taking a major hit due to this.

Discussions

 • 

Updated 

689

3

0

0

E

EricB

Contributor

 • 

40 Messages

Yes everyone I have spoken to across the US has had the same issued. Pretty sure the network can't give you more speed in an attempt to keep it online.  Do what 25+ here have already done, file a informal complaint with the https://consumercomplaints.fcc.gov/hc/en-us

0

0

E

EricB

Contributor

 • 

40 Messages

Also join the party on DSL reports, Cox will lock this post like dozens of others with identical issues in an effort to coverup their corruption and greed.  www.dslreports.com/.../coxhsi

0

0

K

KevinM2

Former Moderator

 • 

1.5K Messages

Hello, if you are experiencing Packet Loss, High Latency, or Slow Connections, please see forums.cox.com/.../packet-loss-and-latency for troubleshooting steps. -Kevin M. Cox Support Forum Moderator

0

0