Day 3 with no internet and no communications from Cox Communications

Besides a short and unhelpful conversation with a “live agent” somewhere in the world, who further was completely unable to provide a single shadow of a clue as to what the issue is that is causing my internet to still be out. I get that things happen, but not without any communication about it whatsoever. If you follow their series of prompts you can get an “ETA” that’s 70 minutes from whatever time you click on the link, and each night, you’ll get a text assuring you they are “working overnight to restore service” Bull. Proven time and time again to be the absolute worst company I have the misfortune of feeling forced to work with. Grateful to be able to cancel my service in a couple days when my new Verizon router arrives. I’m sure Internet will not have returned by then. 0/5 stars. 5/5 stinky brown lumps.