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josienillo

Visitor

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1 Message

Cox WIFI App Access Not Supported

I've been trying to access the Cox WIFI app but I keep getting an Access Not Supported message. All I'm trying to do is get the 2.4G enabled. I called Cox and they were not able to help me, all they did was reset the modem. This is very frustrating. No support from cox.

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HeatherS

Moderator

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203 Messages

josienillo, I am sorry to hear that you're having trouble accessing the Cox Wi-Fi app, and I'm happy to help. Please reach out to us via email at cox.help@cox.com with your full name, complete address, and details of the trouble you are experiencing. If you have not already gone into the Cox app or visited www.cox.com to change your username, please do so and let us know if that resolved the issue for you. 


-Heather

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