Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
Netgear tells me my ISP is responsible for pushing out firmware upgrades. I have a Netgear CM600 modem and need to know how/who can help upgrade it to DOCSIS 3.1 (currently at DOCSIS 3.0). Any suggestions?
Discussions
•
Updated
2.4K
2
0
0
Still missing most channels
Discussions
0
0
Poor internet service
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
Still missing most channels
Discussions
0
0
Payment
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
Andrew_Wees
+4 more
Contributor III
•
buy a new modem to get DOCSIS 3.1
0
Bruce
+4 more
Honored Contributor III
•
Although DOCSIS has versions, its versions are not upgradable. Updatable, yes, because Cox can update the software on its chipsets with security and performance patches. It's like an 802.11g router vs. an 802.11ac router: you'll need a new router.
You'd really only need to buy a 3.1 if you subscribe to a gigabit plan. Although 3.0 can technically support gigabit, Cox may be limited to certain types of modulation techniques.
What plan do you have?
2
0