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New Contributor II
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4 Messages
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Trying to connect a device to my cox panoramic router but need a 802.11b protocol. Customer service would not help me :-(. Anyone here more friendly and knowledgeable? Is it possible or am out of luck? Thanks for any insight.
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MichaelJ
Moderator
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Providing some additional details will help the members of the forum assist you better. What type of device are you trying to add to your home network? Are you getting an error message when you try to add the device?
Thank you,
Mike J.
Cox Support Forums Moderator
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bearone2
Contributor III
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older devices may not connect to panoramic unit.
i've got 2 older dell laptops that see the pano unit but entering pw/key, won't connect.
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Bruce
+4 more
Honored Contributor III
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802.11b uses 2.4 GHz. The Panoramic is a dual-band router (2.4 GHz & 5 GHz) so as long as you have the 2.4 GHz enabled on the Panoramic, it should connect. However, some users report not being able to connect their older protocols (b/g) to the Panoramic.
I'm sure you heard of WiFi "channels" and, within the North American domain, there are 11 channels. The 11 channels on the 2.4 GHz frequency are 22 MHz wide. If you increase the width of the channel, such as to 40, 80, 160 MHz, you can increase wireless bandwidth but reduce the number of channels.
I don't have Panoramic so I don't know if you can set the width of the channels on its 2.4 GHz. Some users either can't find an option or if they do, have it set to Automatic. What width is "Automatic?" 20...40 MHz?
The reason I mention this is because most older protocols don't negotiate channel width. It's either 22 MHz or nothing. If Panoramic does use 22 MHz, your 802.11b should connect. I guess questions for a moderator: is there a 20 or 22 MHz option on the Panoramic...and...what width is Automatic?
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