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New Contributor
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Cox limits bandwidth then blames 3rd party equipment for internet drops
I usually have trouble connecting to the net around 4 pm and up. Cox blames my 6-month old modem/router, and suggested for us to rent their equipment for around $10/month. I had my modem checked with the modem company, and they said it's good. So, what kind of proof cox can send us to actually justify their claim? Or they're just actually limiting our bandwidths, so we think that we need to quit streaming and get their expensive cable and rent their equipment?
bearone2
Contributor III
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depending where you live, 4p equates to 6p on east coast & right in prime time.
do you really think your modem mfg will admit to shortcomings in their equipment??
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glefever2181
New Contributor III
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Nothing wrong with your stuff. They just want to steal 10 more bucks a month from you. It's all them and their horrid network.
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Bruce_Niere
New Contributor III
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Nothing wrong with your end when it was doing fine. Don't let them trick you getting a tech to come out cause i did that mistake. they were messing with my modem and decided it was my modem's problem. They will find the most ridiculous reason to charge you $75 dollars for a visit when they can't even fix the issue. There's a lot of us lately really.. so idk when they are going to sort this out or they are just not doing anything to make more money.
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KevinM2
Former Moderator
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