Cox gigablast speed is only 186 mbps

Gigablast is sold as a package which includes the Panaromic wifi modem/router. I have tested many times by powering off and leaving it powered off and then on. The bottom line is its a scam and they need to admit it as such. I want some of my money back cause I think this is not right to charge a hefty pricetag for something they cant possibly provide.

You really think Cox will "admit it's a scam"? Why are you posting here? What are you expecting?

You are NOT required to use the pano modem. If you want to use your own equipment, then go buy it and use it. Have you even tested your speed using ethernet? Testing over WiFi is inaccurate, no matter if you have thousands of dollars of equipment or rent the pano equipment. If all you want to to is b*tch, then goodbye. If you really want to address the issue, we can help. Your choice., Kvetch or address?

1. IF your gateway is infected, then swap it out for a modem, and then buy your own router that you will be responsible for, or, swap it for a new gateway and keep kvetching. If your devices are infected, that's your own fault. I have multiple gaming systems, IOT devices, phones, tablets, laptops, desktops, and a plex server with 28TB of storage, and not a single one has any malware, or virus on it. 

As for attacks, there will ALWAYS be someone attempting to scan / attack every network IP they can see. Big deal. 

If the gateway stinks so much, why do you use it? Do you have wireless TV boxes or something that requires it?