New Contributor II
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7 Messages
Cox Gigablast download speeds are <300 Mbps
My Cox Gigablast download speeds are always below 300 Mbps. I am using Cox delivered modem/router. The technician checked the cable inside/outside the house and replaced the modem. But there is no improvement in download speed. Why Cox markets 940 Mbps download speeds but only below 300 Mbps?? Is it a marketing trick or cheating customers?
Dave9
Contributor III
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251 Messages
5 years ago
My Gigablast tests at 940/35 so it's clearly not a trick. Are you testing on wired or wireless? If it's wired you need to do more troubleshooting of your network and the cable network. If it's wireless you won't get 940 Mbps because there are too many variables with wireless. Cox never promises 940 Mbps wireless. Only 940 Mbps wired directly from the modem.
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