Cox Fiber (Professional Installation)

I received the "Cox Fiber is here" mail after seeing the installation in the neighborhood streets about 4 months ago. I want to schedule an installation but have been reading too many discussions with problems during installation.

Hidden list of fiber install requirements? | Cox Community
This discussion sounds similar to mine but was not answered.

What is involved with installation from the street to the house? I can't afford to have internet down for weeks because of remote work needs. Is there something I can do before scheduling to validate smooth install from street to house? Is trenching new conduit from street to house required for install also?

Trying to find a list of details for New Fiber Installation through chat ended up with the Live Agent telling me the details are "on the Cox website or on the Cox App" and I couldn't be given a URL to where to find the details.