Constant packet loss to the node frequently over 5% or more. Upload low as 0.6 mbps, borderline unusable during the day because of this.

https://imgur.com/a/8STI6eA heres a collection of a few ping plotter screenshots from just this past week.

this is a normal evening here. Is anything being done or is this "acceptable" service?

The problem has been ongoing for about 3-4 years now at this address with many many calls to techs. Quarantine has taken the problem from super annoying most days to unusable every single day at nearly every hour.

We pay for 300 down 30 up in Tucson.