Class action lawsuit

We're here to help address your service trouble. When you have a moment, can you please email us at cox.help@cox.com with your name, address and a description of whats been happening so we can help? Thank you
-Raquel

@RaquelD​ okay are you gonna send me to tech support so they could tell me to unplug my router and wait 30 seconds and try again ? Bro I’m asking nicely , I’m specifically asking to fix the issue not wait 5 days for a response okay 

Our teams assist with troubleshooting, and we'd be happy to assist in that matter. It can be repetitive, but most issues are resolved with a reboot. However, we're capable of going further and escalating. Please email us at Cox.Help@cox.com to continue. Thank you!
-Julian

@fernando1110060​ My Cox Internet runs beautifully! I own my modem and router, Netgear CM2000 and RAXE300. I replace my cable wire inside every few years as well as the barrel connector on the wall plate. I keep up with my maintenance, on items INSIDE my home, and it runs NICE!!! Currently my tv is streaming in 4k, (The Blacklist on Netflix), and I have a desktop, and a few tablets and cell phone connected, as well as a PS5 in the other room with a game running, and I pay for 500/50 and my speeds are  https://www.speedtest.net/result/19356734191.png  

@Darkatt​ good for you , I don’t remember asking on how you maintain your stuff , my area and connections are just inconsistent, it’s has a white light , but the NODE IS ACTING UP FOR TBE PAST 10 months , I can’t fix the node can ? No that’s a field tech dummy , either help or just sit this one out pal I’m being serious