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fernando1110060

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189 Messages

Can’t game , cox internet is garbage

Can I get a free tech out here to fix I’m not gonna pay for the service charge , ima just cancel my card so yall need to pay him from yalls pocket , so can I get a free tech or nah cuz I want to game NOT LAG THE WHOLE TIME , thank you 

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StephanieS

Moderator

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737 Messages

fernando1110060, we'd be happy to set something up for you. Please email us at cox.help@cox.com and include your full name, address and a link to this forum's post. Thanks! 
-Steff

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fernando1110060

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189 Messages

Are you gonna charge me for a tech ? If so you could bother someone else I need a free tech a free tech a FREE TECH 

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StephanieS

Moderator

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737 Messages

fernando1110060, please send an email with your information and a link to this post. Our Forums are for customers to discuss technical issues. Thanks! 
-Steff

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fernando1110060

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189 Messages

@StephanieS​ jeeeeeez you’re not helpful sad 

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StephanieS

Moderator

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737 Messages

fernando1110060, I don't want you to feel that way! I can absolutely assist you, but this isn't the platform for me to do so. Please email me. Thanks! 
-Steff

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markhanscom

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4 Messages

What a nice reply! It’s great that you’re sorry and can give them directions on somewhere else to go ask for help. What is the point of replying to people’s posts if you can’t take control of the situation and actually do something? Anyone can look up a number! Maybe tell Cox your job should include actual abilities to actually do something like schedule a technician?

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