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Can't connect to smtp server
Tried to send mail from my mac mail this morning and mail won't send. Server settings (as far as I know) haven't changed but it's staying offline.
KevinM2
Former Moderator
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Hi Sgerb, we've made recent changes to our servers, to ensure that customer privacy information remains safe and protected. Emails sent from a Cox.net email address will require TLS v.1.0 security encryption or later. Please ensure that the operating system on your device is up-to-date. Also, I would recommend deleting the username and password and re-entering them in both your incoming and outgoing email settings to see if that resolves the issue. -Kevin M. Cox Support Forum Moderator
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