Skip to main content
sgerb's profile

sgerb

New Contributor

 • 

1 Message

Closed

Can't connect to smtp server

Tried to send mail from my mac mail this morning and mail won't send. Server settings (as far as I know) haven't changed but it's staying offline.

Discussions

 • 

Updated 

1.7K

1

0

0

K

KevinM2

Former Moderator

 • 

1.5K Messages

Hi Sgerb, we've made recent changes to our servers, to ensure that customer privacy information remains safe and protected. Emails sent from a Cox.net email address will require TLS v.1.0 security encryption or later. Please ensure that the operating system on your device is up-to-date. Also, I would recommend deleting the username and password and re-entering them in both your incoming and outgoing email settings to see if that resolves the issue. -Kevin M. Cox Support Forum Moderator

0

0