New Contributor
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2 Messages
Browser alerts...privacy issue
Hello:
I am receiving browser alerts from Cox about my bandwidth usage. They are correct and accurate, and I am well aware of how they work and why Cox does them. I have read the Cox notice about the alerts, here:
https://www.cox.com/residential/support/about-cox-browser-alerts.html
The problem is that the browser alerts appear on ALL machines that are on my network. I don't just get the alert, my children do, my guests do when they're on my wi-fi...it even pops up when I'm using Windows on my TV!
I REALLY REALLY REALLY need a way to disable these alerts, because they are a violation of my privacy in that they are notifying my friends and family of the activity on my account. I would feel the same way if it was a virus notification, but I haven't seen any of those yet.
Is there any way I can disable the alerts? If not, I will be leaving for AT&T, because the price is comparable, and they are less invasive.
ChrisL
Former Moderator
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7.1K Messages
7 years ago
At this this these alert cannot be disabled. This is to ensure that important information can be communicated to the customer when necessary. These alerts will never contain private or otherwise sensitive information about the account.
-Chris
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